Shipping & Delivery
At Loveabowl, we strive to deliver your pet’s daily indulgence safely and efficiently throughout Malaysia.
FREE SHIPPING
Free shipping is available for deliveries within Malaysia only.
For orders shipped to Peninsular Malaysia, FREE shipping will be automatically applied for purchases of RM120 and above (excluding specified zones and outskirt areas*).
SHIPPING RATES
For orders below RM120, the following shipping rates apply:
| Delivery Area | Shipping Fee |
|---|---|
| Peninsular Malaysia (excluding specified zones*) | RM8.00 |
| Specified Zones / Outskirt Areas* | RM11.00 |
| East Malaysia (Sabah & Sarawak) | RM16.00 |
SHIPPING SUBSIDY FOR SPECIFIED ZONES & EAST MALAYSIA
To ensure more pet parents across Malaysia can enjoy Loveabowl, we provide a shipping subsidy for qualifying orders.
For orders of RM120 and above, a shipping subsidy of RM8.00 will be automatically applied.
Example:
| Delivery Area | Standard Shipping Fee | Shipping Subsidy | Customer Pays |
|---|---|---|---|
| Specified Zones / Outskirt Areas* | RM11.00 | RM8.00 | RM3.00 |
| East Malaysia (Sabah & Sarawak) | RM16.00 | RM8.00 | RM8.00 |
DELIVERY INFORMATION
Orders are processed and shipped during business days only (Monday to Friday, excluding public holidays).
- Delivery location
- Courier service availability
- Weather conditions
- Public holidays and peak periods
Estimated delivery timeframe:
Peninsular Malaysia: 2–5 working days
East Malaysia (Sabah & Sarawak): 5–10 working days
Once your order has been shipped, a tracking number will be provided via email.
SPECIFIED ZONES / OUTSKIRT AREAS
CAMERON HIGHLANDS, BUKIT TINGGI, JANDA BAIK, JERANTUT, KUALA ROMPIN, MUADZAM SHAH, BRINCHANG, RINGLET, TANAH RATA, BENTA, GUA MUSANG, LANGKAWI, BUKIT KAYU HITAM, CHANGLUN, KEPALA BATAS, KERPAN, KODIANG, KUALA NERANG, PADANG TERAP, POKOK SENA, SINTOK, YAN, MAHANG, PADANG SERAI, BALING, SIK, SUNGKAI, CHENDERIANG, TROLAK, PENGKALAN HULU, PULAU PANGKOR, SEGARI, SEMANGGOL, CHUPING, PADANG BESAR, KETERI, KUALA LANGAT, IJOK, JENJAROM, TANJUNG SEPAT, SUNGAI PELEK, RENGGIT, PENGERANG, ENDAU, MERSING, CHAAH, JEMENTAH, LABIS, BANDAR AL MUKTAFI BILLAH SHAH, JABI, BESUT, JERTIH, KEMASIK, BUKIT BESI, SELANDAR, SUNGAI RAMBAI, JELEBU, KUALA KELAWANG, TITI, PERTANG, GEMAS.
IMPORTANT NOTES
Shipping rates are calculated based on the delivery address provided during checkout.
Customers are responsible for ensuring that the shipping information provided is accurate and complete.
Loveabowl shall not be responsible for delays caused by courier services, weather conditions, customs clearance, or circumstances beyond our control.
Additional shipping charges may apply for remote locations not covered under standard delivery zones.
POLICY UPDATES
Loveabowl reserves the right to amend shipping rates, delivery terms, shipping subsidies, and this Shipping & Delivery Policy at any time without prior notice.
CONTACT US
If you have any questions, concerns, or requests regarding this Shipping & Delivery or your personal information, please contact us:
Loveabowl Malaysia
Email: hello@loveabowlpets.com.my
Website: https://loveabowlpets.com.my
Business Hours:
Monday – Friday
8:30 AM – 5:30 PM (Malaysia Time)
—
Loveabowl
Indulgence, Served Daily.